Information we collect

When you use the contact form, call, email, or ask about a stay, we may collect the information you choose to provide, such as your name, email address, phone number, preferred dates, group size, vehicle type, pet details, and whether you are asking about camping, the cabin, or both.

The website may also collect basic technical information such as IP address, browser type, device information, pages visited, and general usage data through standard WordPress tools, hosting logs, security tools, cookies, or analytics if enabled.

How we use information

We use the information you provide to reply to inquiries, help determine whether the campsite or cabin is a good fit, answer access or arrival questions, manage booking-related communication, improve the website, prevent spam or abuse, and maintain basic business records.

Bookings and third-party links

Campsite bookings may be handled through Campertunity. If you click a booking link or complete a booking on another website, that site may collect and process your information under its own privacy policy and terms. Big Cat Ranch does not control the privacy practices of third-party booking platforms.

Who information is shared with

Big Cat Ranch does not sell personal information. Information may be shared only when needed to respond to your inquiry, operate the website, manage bookings, comply with legal obligations, protect the property or website, or work with trusted service providers such as website hosting, email, spam prevention, analytics, or booking platforms.

Cookies and website tools

This website may use cookies or similar technologies for normal WordPress functionality, security, analytics, performance, embedded content, or user experience. You can adjust cookie settings in your browser, although some website features may not work as expected if cookies are disabled.

How long information is kept

Inquiry and booking-related information may be kept for as long as needed to respond, manage guest communication, maintain business records, resolve disputes, or meet legal and accounting requirements. Website logs and technical records may be kept for limited periods by hosting or security providers.

Your choices

You can ask to access, correct, or delete personal information you have provided, subject to legal, security, and business record requirements. You can also choose not to submit the contact form and instead call Big Cat Ranch directly.

Contact

For privacy questions or requests, contact Big Cat Ranch through the contact page or by phone at +1 (604) 928-9437.